Home

Examples

What AI can do in a business like yours.

26 typical situations from small and mid-sized businesses, each with what changes, what stays with a person and where the data lives. Pick the ones you recognise and add them to your request.

Your business
Where it slows you down

26 situations

  • Customers & bookingsCloud service

    Customers write on WhatsApp at midnight to book a table.

    Today
    Someone answers in the morning, if the table is still free.
    With AI
    An assistant checks availability, books within your rules and passes allergies to the kitchen.
    Stays with a person
    Large groups, complaints and special requests.
    Restaurants & bars
  • Customers & bookingsCloud service

    Guests ask the same questions before every stay.

    Today
    Reception answers each message by hand, in several languages.
    With AI
    Answers come from your own house rules, in the guest’s language, and check-in details go out on time.
    Stays with a person
    Payments, damages and any guest who is unhappy.
    Hotels & stays
  • Customers & bookingsIn-house

    Patients write to book and move appointments.

    Today
    The front desk juggles messages while people wait in the room.
    With AI
    Requests are matched to the calendar and a slot is proposed back for the patient to confirm.
    Stays with a person
    Anything clinical. The assistant never gives medical advice.
    Clinics & studios
  • Customers & bookingsCloud service

    Listing enquiries arrive at all hours, most of them vague.

    Today
    Agents reply when they can, asking the same questions every time.
    With AI
    Each enquiry gets a reply with the right questions; serious ones land in an agent’s calendar.
    Stays with a person
    Viewings, negotiation and anything about price.
    Real estate
  • Customers & bookingsCloud service

    “Where is my order?”, many times a day.

    Today
    Someone checks the shop and the courier’s site, then replies.
    With AI
    The answer is taken from the order and the tracking, and sent in the customer’s language.
    Stays with a person
    Refunds, exceptions and unhappy customers.
    Shops & e-commerce
  • Customers & bookingsCloud service

    The same question, for the hundredth time.

    Today
    Whoever is free answers, a little differently each time.
    With AI
    One set of answers you approve, used on WhatsApp, email and your website.
    Stays with a person
    Every question that isn’t in the answers you approved.
    Any business
  • Sales & marketingCloud service

    Leads from the website go cold before anyone replies.

    Today
    Form requests wait in an inbox until someone has time.
    With AI
    Every lead gets a first reply and lands in your CRM with what they asked.
    Stays with a person
    The sales conversation itself.
    Any business
  • Sales & marketingHybrid

    Every quote starts from a blank page.

    Today
    You copy an old quote and change it line by line.
    With AI
    A draft is prepared from your price list and the request, ready for your review.
    Stays with a person
    Prices, discounts and what you promise.
    Professional services, Manufacturing & trade
  • Sales & marketingCloud service

    Follow-ups that never get sent.

    Today
    You mean to write after the meeting, then the week happens.
    With AI
    A follow-up is drafted from your notes and waits for your OK.
    Stays with a person
    What you commit to with the client.
    Any business
  • Sales & marketingCloud service

    Online reviews pile up without a reply.

    Today
    Answered in batches, when someone remembers.
    With AI
    Replies drafted in your tone, with negative reviews flagged first.
    Stays with a person
    Every reply to a complaint.
    Restaurants & bars, Hotels & stays
  • Admin & financeIn-house

    Supplier invoices retyped into the accounting software.

    Today
    Someone reads each PDF and types the numbers again.
    With AI
    The data is read from the document, checked against the order and queued for you.
    Stays with a person
    Approving payments, and anything that doesn’t match.
    Any business
  • Admin & financeHybrid

    Every month, chasing documents for the accountant.

    Today
    Emails, folders and reminders, all at the end of the month.
    With AI
    Documents are collected as they arrive and sent in one tidy package.
    Stays with a person
    Everything the accountant has to judge.
    Any business
  • Admin & financeIn-house

    Clients who pay late, and reminders nobody wants to write.

    Today
    You check the bank, then write an awkward email.
    With AI
    Overdue invoices are spotted and a polite reminder is drafted for you to send.
    Stays with a person
    Any conversation with a client who can’t pay.
    Any business
  • Admin & financeIn-house

    Delivery notes and orders that live on paper.

    Today
    Scanned, filed and searched for by hand when a customer asks.
    With AI
    Each document is read, filed and linked to its order, so it can be found by customer or product.
    Stays with a person
    Disputes with suppliers and customers.
    Manufacturing & trade
  • OperationsIn-house

    Orders arrive by email and get typed into the system.

    Today
    Someone copies each line, and mistakes show up at delivery.
    With AI
    Orders are read from the email, entered, and flagged when something looks wrong.
    Stays with a person
    Orders that don’t make sense, and the customer relationship.
    Manufacturing & trade, Shops & e-commerce
  • OperationsHybrid

    Stock kept on a spreadsheet nobody trusts.

    Today
    Updated when someone remembers, checked when something runs out.
    With AI
    Sales and deliveries update the count, and you get a list of what to reorder.
    Stays with a person
    Choosing suppliers and quantities.
    Shops & e-commerce, Restaurants & bars
  • OperationsIn-house

    The weekly rota, rebuilt from scratch every week.

    Today
    A grid of messages, swaps and last-minute changes.
    With AI
    A draft rota from everyone’s availability, with conflicts highlighted.
    Stays with a person
    Fairness, and the final call.
    Restaurants & bars, Hotels & stays, Clinics & studios
  • OperationsIn-house

    Machine manuals nobody can find when something stops.

    Today
    The one person who knows is on holiday.
    With AI
    An assistant answers from your own manuals and maintenance logs, and shows the page it used.
    Stays with a person
    Every repair decision, and safety.
    Manufacturing & trade
  • Content & socialCloud service

    Social media that takes your evenings.

    Today
    Ideas, photos and captions, done at night after work.
    With AI
    A monthly plan and drafts in your voice, waiting for your approval.
    Stays with a person
    What gets published, and anything personal.
    Any business
  • Content & socialCloud service

    New products, and no time for a photo shoot.

    Today
    Phone photos, or products online without good pictures.
    With AI
    New scenes and formats made from the photos you have, checked by a person.
    Stays with a person
    Approving what represents your brand.
    Shops & e-commerce
  • Content & socialCloud service

    A newsletter you meant to send every month.

    Today
    It goes out twice a year.
    With AI
    A draft from what happened this month: new products, news, dates.
    Stays with a person
    The final words, and who receives it.
    Any business
  • Content & socialCloud service

    Short videos everyone says you should make.

    Today
    No time to film, edit and add captions.
    With AI
    Short cuts from footage you already have, captioned and sized for each platform.
    Stays with a person
    How much of you appears on camera.
    Restaurants & bars, Hotels & stays, Real estate
  • Office & teamHybrid

    An inbox that decides your day.

    Today
    Everything read in the order it arrives.
    With AI
    Mail sorted by urgency, with routine replies drafted from your past answers.
    Stays with a person
    Anything new, delicate or important.
    Any business
  • Office & teamIn-house

    Only one person knows how things are done.

    Today
    Everyone asks them, and work stops when they’re away.
    With AI
    Your procedures and documents answer questions, and show the source.
    Stays with a person
    Keeping procedures up to date, and the exceptions.
    Any business
  • Office & teamIn-house

    Meetings that end without notes.

    Today
    Everyone remembers a different version.
    With AI
    A summary and the to-dos after every meeting, from the notes or recording you choose to share.
    Stays with a person
    The decisions.
    Professional services, Manufacturing & trade
  • Office & teamIn-house

    Every new hire learns by asking around.

    Today
    Training happens in between other work.
    With AI
    A guide built from your own documents answers the newcomer’s questions.
    Stays with a person
    Mentoring, and judgement.
    Any business
  • Cloud serviceA trusted cloud service is fine for this
  • HybridThe sensitive part stays in-house
  • In-houseRuns on a machine you own

Example screen

One example of what it can look like. Names, times and businesses are fictional.

Tell us what slows you down.

A few lines are enough. We read every request ourselves and reply within one working day to arrange a free first call.

  1. A first conversationWe listen to how your business works today.
  2. A clear pictureWhere AI fits, what to change, what to leave as it is, and what it takes.
  3. Your choiceYou decide what gets done, and when: we build it with you, or guide your team.
Your request, drawn as you write it.
Where would you like a hand?